In most SMEs, 1–2 “super employees” quietly carry 70% of the work. You know exactly who yours is. Let’s call her Lia.
The day Lia takes MC, the whole company slows down. The day she resigns, it’s a disaster.
Meanwhile, you’re the project manager, the quality checker, and the backup plan for every job in the company. It’s 9.40pm on a Tuesday, and you’re still on WhatsApp — chasing.
The problem isn’t your people.
It’s because you don’t have a good system.
Not because your people are lazy or incapable. The same person who “can’t get anything done” at work can organise their own 300-guest wedding, or their own perfect vacation.
So why can’t they perform for you?
You tried these, but they only work marginally:
You don’t have a people problem — you have a missing system. High-performing teams at MNCs and leading tech companies run on three boring-sounding things:
that live on paper, not in one employee’s head
so clear that nobody waits to be chased
everyone can see — so “I thought he was doing it” dies
A system can be installed. That’s what Creating Super Teams does — in 2 days, on your team’s real work.
Diagnose my team — freeCreating Super Teams is a hands-on 2-day training that installs the missing system in your company — the SOPs, ownership and workflows you just read about — built directly on your team’s real work, not case studies.
And it’s built for Malaysian SMEs specifically: no corporate bureaucracy, no consultant-speak, no six-month transformation project. Your actual team, in one room, for two days — and the system keeps running after everyone goes home. Even if your Lia one day resigns.
No slides marathon. Your team works on their own real projects from the first hour — the workshop is built around your business, not case studies.
At your office or ours · English / BM / 中文
Status updates arrive before you ask. Problems come to you with proposed solutions attached.
Commitments are made by the team, tracked by the team, defended by the team.
Take the two-week holiday. The system doesn’t go on leave.
Scrum Fellow · Asia Pacific Regional Partner, Scrum Inc.
For 23 years, Ethan has built high-performance team systems inside organisations most SMEs only read about — banks, airports, tech multinationals and government agencies across 12+ countries. He has trained 5,000+ people in 300+ sessions, and represented Scrum Inc. USA in presenting enterprise transformation awards to Malaysia Airports and Bank Islam.
“Having reviewed the plan carefully, I strongly recommend training with Ethan. These will be excellent courses.”
Dr. Jeff Sutherlandco-creator of Scrum · Founder & Chairman, Scrum Inc.
Why I built this
“In 23 years of enterprise work, I kept meeting SME bosses with all the hunger in the world — and none of the management tools. For two decades, Agile has transformed how the world’s biggest companies operate; almost none of that knowledge ever reached the SME. That never sat right with me. Now the AI + human age is arriving — and it will reward teams that run on a system, not on chasing. Creating Super Teams is my answer: the essential management knowledge of those 23 years, condensed into 2 days, and built to work on Monday morning.”
— Ethan
Bank Islam upgraded how its teams work with Ethan’s help — their Group COO’s own words:
In just seven months, we achieved a 50% surge in retail deposits, and for the first time in Bank Islam’s history, our mobile app rating tripled. Even more impressively, project delivery was accelerated by 4.5 times, reducing the timeline by a full seven months.
Real feedback from Ethan’s training classes
“The main impediments I have encountered are missing deadlines and lack of transparency on what is our teammates’ workload — at the end of the day, someone has to pick up the slack! [Now] I understand why… it is always about transparency, inspect and adapt.”
Fadzlianie YusofProject Manager, Product Validation
“Change and uncertainty are not an inconvenience, but a source of opportunity. Thank you to the excellent Trainer Ethan Soo for his valuable insights and exercises.”
Amiroel YusofSenior Manager, Operational Excellence & Guest Experience, MAHB (Malaysia Airports)
Real posts from participants on LinkedIn — swipe to read
Still personally chasing every project — and you can’t remember the last real holiday.
Your projects only move when you push.
Tired of booking trainings that people enjoy on the day and forget by Friday.
Walk away with (even if you never buy):
Not a sales pitch. If we can’t help your team, we’ll say so in the first five minutes.
Pick a time slotPick a slot that suits you.
Tailored to your team’s real problems.
Hands-on training at your office or ours.
Creating Super Teams is 100% HRD Corp claimable. If your company contributes to the HRD Corp levy, the training cost can be claimed from your existing levy — often at no extra cash cost to you. We guide you through the paperwork: the grant application before the training and the claim after. Not sure if you’re eligible? We’ll confirm your levy eligibility for you during the free 15-minute Team Diagnostic.
That’s usually the strongest sign you need it. The busyness is the symptom — chasing, rework and fire-fighting consume far more than 2 days every month. And because the workshop runs on your team’s real projects, the work doesn’t stop for the training: your team keeps moving it forward inside the room.
Most training fails the Monday-morning test: inspiring on the day, zero change to how work actually flows. Creating Super Teams doesn’t teach concepts and hope. It installs a concrete system — ownership, visible work, a delivery rhythm — onto your team’s actual projects during the workshop, and your team leaves with a 30-day plan they built themselves. What changes on Monday is decided before Day 2 ends.
The system isn’t industry-specific: it works anywhere work arrives, gets divided among people, and has to ship. Ethan has installed it in banks, airports, manufacturers, government agencies and tech companies. Because the 2 days run on your team’s real work, it fits your industry by construction — and if we honestly think your case isn’t a fit, we’ll tell you that on the free 15-minute call.
That’s normal for SMEs — many of the teams we train are small. The workshop is hands-on and works best when your real, everyday team is in the room together, even if that’s only a handful of people. Book the free Team Diagnostic and we’ll recommend the best format and pricing for your team size.
No. There is no slides marathon. Creating Super Teams is a hands-on 2-day workshop: your team works through exercises, simulations, and their own real work problems — and applies what they learn on the spot. Your people learn by doing, because that’s what actually changes how they work when they’re back at their desks.
From RM350 per pax per day for the 2-day program. The final quote depends on your team size and location. Because the training is 100% HRD Corp claimable, your HRD Corp levy may cover the full cost. We’ll confirm the exact number — and your levy eligibility — on the free 15-minute call.
The 15-minute call is with Ethan himself — not a salesperson.
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